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MAWRA HUSSAIN
SADAF KANWAL
UROOJ FATIMA
DR. MADIHA
UROOJ FATIMA
SARHA ASGHAR

Frequently Asked Questions

What types of products can I find on MomYom?

MomYom offers a wide variety of high-quality and stylish baby, toddler and kids’ fashion and accessories.. You'll find everything from clothing and shoes to toys, diaper bags, and more.

How do I know what size to order for my child?

Most of our sellers provide size charts on their product pages. Additionally, you can find general sizing guidelines on our website. If you have any questions, don't hesitate to contact our Customer Services Desk or call 021-37130288.

What is your shipping policy?

We offer doorstep delivery all over Pakistan. Enjoy next-day delivery with our Express Shipping. You can also find more details about general shipping policies on our website's dedicated Shipping information page.

Do you offer returns or exchanges?

We offer easy, and no-questions-asked returns and exchanges set by individual sellers on MomYom. Please refer to our Refund Policy page for specific details regarding returns and exchanges.

How can I track my order?

Once your order is shipped, you will receive a notification email with tracking information. You can also log in to your MomYom account and track your order status. For more information on your order, send a message to our WhatsApp account at +92 324 766 6966..

How do I contact MomYom customer service?

Our friendly customer service team is happy to help! You can reach us by email at support@momyom.pk or by phone at 021-37130288 during our business hours.

Why is organic cotton important for baby clothing?

Organic cotton is grown without the use of harmful pesticides and fertilizers, making it a safer and more sustainable choice for your baby's delicate skin. MomYom exclusively offers organic cotton clothing, safe for baby and mama use – keeping your child’s health and the environment first.

What does the MomYom Lifetime Warranty cover?

The MomYom Lifetime Warranty covers any manufacturing defects in our clothing, such as stitching issues, fabric tears, or zipper malfunctions. This warranty ensures that your little one's clothing remains durable and long-lasting, providing you with peace of mind and value for your investment.

Is it safe to shop on MomYom?

Yes. We use industry-standard security measures to protect your personal information and ensure a safe shopping experience.

How can I leave a review for a product or seller?

Once you have received and used your purchase, you can leave a review on the product page or the seller's store page. Your feedback helps other parents make informed decisions.